Conflict resolution: Negotiation plan

Conflict resolution: Negotiation plan


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The parties and their role in the process
The parties in this case are John and James who were involved in unprofessional behavior at work. They are employees in Kadia TV where they work at the editorial department. The two are great employees with high quality services in our TV studios working in the editorial department. In the recent past, James forced Jacob to pay back his money that he had lent him about a month ago which led to a fight. Ironically, the two guys have been friends for more than a year which have made them quite close to one another than any other employees in the company. However, Rumor had had it that both of them had got interested in one of the ladies the company had employed as an internship. Therefore, it had been said that one of them had made advances to seduce the lady and had an affair. In the work place, Love affairs are considered unprofessional behaviors that are against the ethical and professional principles. Any employee violating the rule is entitled to warning, suspension or firing depending on the intensity of the act. Therefore, no employee would focus on getting involved in such behaviors at all cost. Additionally, they had worked for more than a year, complying with the rules of the organization.
Needs, priorities, resources and constraints encountered by both parties
The need for john to have a good working relationship was paramount. This because of the nature of their work. Working as editors imply that the employees will need to coordinate and have an understanding of what follows and what the other is doing. This is a TV Company and news is definitely written at the editorial department. It is an implication that indeed, the employees had to cooperate with one another. As a supervisor, I was supposed to submit their names to the general manger who would then determine their verdict. However, James approached on the following day and provided clearly that they he had a mistake. He therefore, requested that I talk to John so that they have an understanding but then John pay back the money. Additionally, James requested that I shift John or him to another department. Nevertheless, he never provided an explanation for the reasons he wanted the shift to be done.
Understandably, their priorities involved avoid the loss of their work, having a good working relationship as well maintain their friendship from earlier times. Though both parties had different priorities, they never wanted the case to be forwarded to the manger. John never wanted to lose his job but also wanted James to be taken a step for starting the fight. Talking to John if he would like to reconcile with James, he accepted the request and stated clearly that he works on the interest of the organization. Therefore, he would like to ensure quality services for the organization.
Before proceeding to the negotiation process, I decided to carry out an internal investigation to determine if they had conflicted for anything other than about the money. I called upon the employees one by one and made explained to them the essence to maintain a good working relationship as well as staying in harmony. Therefore, the information they would provide in regard to John and James will be of great importance in their reconciliation. The employees were frank and stated that James had seduced the particular lady but denied his offer. However, John proceeded the lady accepted the offer. John proceeded. They have been having an affair and on the material day of the fight, John tried to tease James for failing to win the lady which lead to the fight between them.
Negotiation strategies
According to Davis and Paterson (2015), negotiation is a process that calls for consideration of various factors. First, the negotiators should have a deep understanding of the parties involved in the case. This implies that the negotiator has to take a personal approach that will enable the individual party decision to act the way he/she acts. The author states that negotiations calls for goal setting. The person involved in the negotiation process has to set up clear goals that will enable a compromise between the parties involved. One of the major factors to consider in setting up a clear goal setting is ensuring that the goals should not favor any of the party (Davis & Paterson, 2015) states that. Further, the goals should also be too far for each party such that they can have reasons to reject than accept towards a common goal. Thirdly, the negotiator should have an understanding of the important elements of the goal setting. To have this understanding, the negotiator needs to take into account the interconnection between goals and the phase of negotiation to become equipped with the negotiation planning. Fourthly, the individual involved needs to understand particular and available tools or information that will create a bigger picture to solve the situation.
In coming up with a decision, I ventured to use the 5P’s (purpose, perception, proposition, process) alternative approach to planning. This process incorporates purpose, perception which calls for clear understanding of the perspectives of each side, problem solve which composes of explaining the problem that is at hand and consequently finding out the strategies that will need to applied (Kozina, 2014). The next step is coming up with a proposition that is the culmination of purpose, perception and problem solving. Finally, we have the process which composes of both sides to enhance and commitment.
The options available included, John would need to pay back his debt. Secondly, James would opt to wait for John to pay in a date promised. Thirdly, John would also pay the funds bit by part. While these are the options available, it is important to understand whether solving this concern in this particular way would end the controversy between the tow. With the knowledge at hand, the reason causing this controversy was far from the money. This is due to the fact that the issue of money rose immediately after there was conflict of interest between the tow guys in regard to the lady who came by. Hence, as a manager, I had to take a focused role in fast meeting the two employee’s individuals to determine what each employee really wanted. On finding the requirement of each employee, I would then focus on reaching a compromise (Vetschera, Filzmoser & Mitterhofer, 2014).
(Kozina, 2014). Hence, I will try to be very soft and also let him know that the major concern is not about the money since even the company may decide to pay the money. However, it is about work relationship. He would wish to work efficiently; therefore, it implies that he would also need to have good working relations.
In fact, when I called then for the communication, they decided to be frank. They indeed stated that, first they were sorry for the fighting in the organization. Secondly they stated that they had been involved in a fight because John had teased James about winning the lady. James states clearly that he loved the lady even though did not accept him. That is why he had requested for John to be transferred to another section (Spector, 2015). Additionally, James accepted that John owed him money but it was not the very reason that made him to fight. John was also sorry to James for the tease bit did not state whether he was lady to do away with the lady. He also stated clearly that he would like to work with James without talking about the lady at work. He pointed out that it was indeed important working with James and would not want their relationship to be influenced by anything. I also put it clear that they went too far to fight at the work place as its against the rules of the organization. I also reminded them that having love affairs in an organization is against out rules. They should consider doing anything in regard to love outside the organizations premises and time. With this reason, I decided to transfer the lady to a different department. Since the manager had already got the information about their fight. They requested me to talk to the manager to consider a light verdict. Indeed, I talked to the manager who decided that it was important to warn them so that they would serve as an example for others.
Reflection of the negotiation
It is indubitably clear that the negotiation process was a success. I was very satisfied with the negation process and with the outcome. The plan I used in coming up with the strategies worked for not only the parties, but also for all the organization. Understandably, we reached to a compromise that did not favor anybody. As Vetschera, Filzmoser and Mitterhofer, ( 2014), state, a negation process is arrived if a compromise is reached where at least not everyone got what he/she exactly wanted. Hence, in this case, no one got exactly what they wanted. Firstly, they never wanted a warning, but it was necessary to serve as an example. Otherwise, they would have been fired from the organization. Further, Spector (2015) states that each of the individuals resistant point has to be reached before the decision is made. In this case, I had exploited all their options and determined what each needed. But still being at the work place, I considered ensuring that the interests of the company are taken into account. This made it successful. Therefore, I can assert clearly that this negotiation was successful.

Davis, T, & Paterson, N 2015, ‘”Equalizing” the Negotiation Process with a Trial-Ready SEC’, Criminal Litigation, 15, 3, pp. 2-5, Academic Search Premier, EBSCOhost, viewed 24 August 2015.
Kozina, AW 2014, ‘MANAGERIAL ROLES AND FUNCTIONS IN NEGOTIATION PROCESS’, Business, Management & Education / Verslas, Vadyba Ir Studijos, 12, 1, pp. 94-108, Business Source Complete, EBSCOhost, viewed 24 August 2015.
Spector, BI 2015, ‘Citizen Negotiation: Toward a More Inclusive Process’, International Negotiation, 20, 1, pp. 89-108, Business Source Complete, EBSCOhost, viewed 24 August 2015.
Vetschera, R, Filzmoser, M, & Mitterhofer, R 2014, ‘An Analytical Approach to Offer Generation in Concession-Based Negotiation Processes’, Group Decision & Negotiation, 23, 1, pp. 71-99, Business Source Complete, EBSCOhost, viewed 24 August 2015.

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