So, what is the problem that resulted from the incident, and why might there be different interpretations of the facts?  Outline the points that you want to make in the first two sections of your paper (introduction, explanation), and draft those sections.

Step 1

Your manager Dan visits your office. I’m meeting with Carla. Would you mind joining us for a minute? You grab a notepad and pen and follow him. Dan and I have been talking about the workplace dispute in the trust construction department. Have you heard about it? It’s a serious situation. An employee was injured and it could affect our ability to complete overseas orders. We’ve got the legal department involved, but we want to make sure we’re looking at this from all angles. We need to know what we know and don’t know about this situation. More information will help us remedy the current dispute and develop future market strategies. Your critical thinking and analytical skills are going to be key for this assignment. Write up an analysis and deliver it to me by the end of the week. Let’s get started

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Step 2: Identify the Problem

Now that you have reviewed the process, apply that to the problem by reviewing the case, “Trouble in the Truss Construction Shop.” Your first task is to figure out how the incident resulted in a problem in the truss construction shop.

Remember the direction from your boss is to “apply your critical thinking and analytical skills to figure out what happened, what we know and don’t know, and how the organization might remedy this situation.”

So, what is the problem that resulted from the incident, and why might there be different interpretations of the facts?

Outline the points that you want to make in the first two sections of your paper (introduction, explanation), and draft those sections.

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